IT Analyst

High Point, NC
Full Time
Entry Level

Job Description 

IT Analyst


 “The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking an IT Analyst to Join Our Team”

VOTED “BUSINESS OF THE YEAR” 2018!
VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022!
 

Established Independent Multi-Specialty Practice Seeking a Full-Time IT Analyst to join our team in the Triad of North Carolina!

Our mission at BMC is to provide excellent care through a multi-specialty approach from prevention to intervention of potentially life-threatening health problems. Seeking an IT Analyst for our Greensboro, High Point, Winston-Salem, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina locations.

I. T. Analyst                                                                                                                                 

Job Duties & Responsibilities

This position is to provide and support hardware, operating systems, applications, operations, and delivery mechanisms utilized within Bethany Medical.

Essential Functions:

•             Windows Desktop Operating System image management, best practice/hardening, driver, bios control, and servicing.

•             Assist in creating and editing group policies and other AD-related support as it relates to end-user computing.

•             Will deploy computer hardware to employees and work trouble tickets for all supported applications.

•             Prepare, distribute, and deploy critical, security, and otherwise required patches.

•             Troubleshoot and support networking issues.

•             Vendor engagement to understand timelines and impacts of new hardware platforms.

•             Application owner engagement to coordinate testing of standard applications on new releases of Windows based operating systems.

•             Provides leadership in device management, including assisting in determining purchase needs as well as creating and maintaining related documentation.

•             Collaboratively manage workflows and processes within the Endpoint Architecture team to optimize efficiency while maintaining security standards and service quality.

•             Maintains awareness of the latest vendor product solutions and technology trends.

•             Use excellent customer service skills to build service-based relationships with IT customers.

•             The applicant must be willing to provide support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends, and holidays.

•             Work schedules may include some after-hours and weekend assignments based on project demands.

Minimum Requirements:

• Bachelor's Degree   
• Ability to think through problems and visualize solutions
• MCSE or other certifications preferred


Bethany Medical Offers a Full Benefits Package to Include:
• Competitive Annual Salary
 • Employee medical/dental/vision insurance with family coverage available at a discounted rate • 401K with company matching
• Employee Life Insurance
• Employee Short Term Disability
• Paid Time Off and Paid Holidays

About Bethany Medical:
Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 35 years. Bethany Medical is open 7 days a week, with 13 convenient locations and 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services onsite. Bethany Medical Center is staffed with board-certified physicians and providers representing over 12 medical specialties. Practice staff members are known for treating each patient with prompt personalized care and attention. Bethany Medical employs over 60 providers and over 500 employees. You are invited to learn more about our Bethany Medical at www.mybethanymedical.com

 About the Triad:
The Triad area includes Greensboro (3rd Largest City in NC), Winston Salem, High Point, and surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.

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